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  • Name: Name of this widget in UCP.
  • Server: Local or remote server selection.
  • Type: Type of widget, in this case "SLA".
  • Queue: The queue to use for this widget.
  • Text: Text to add to the bottom of the widget.

    titleWidget Time Rages

    One Hour : Last One Hour from the current time

    Six Hours : Last 6 hours from the current time

    Twelve Hours : Last 12 Hours from current time

    One Day : Last 24 Hours from current time

    A Week : Last 1 week from current time

    A Month : Last 1 Month from current time