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Turn On Debugging

  1. Open Zulu on your Mobile device
  2. Click on Settings
  3. Choose your Account
  4. Scroll to the bottom of the page
  5. Click the toggle next to Debug Logs
    1. While this is on you will have a banner at the top of the screen stating you are collecting debug information
  6. Recreate your issue and then send us the debug logs following the Sending Debug Logs section below
    1. Note that it may be useful to also provide a Support Pack from the PBX as well which will include additional server side logging

Sending Debug Logs

  1. Open Zulu on your Mobile device
  2. Click on Settings
  3. Choose your Account
  4. Scroll to the bottom of the page
  5. Click the share button next to Debug Logs to share it with your favorite email client or application.

Turn Off Debugging

  1. Open Zulu on your Mobile device
  2. Click on Settings
  3. Choose your Account
  4. Scroll to the bottom of the page
  5. Click the toggle next to Debug Logs to turn it off
  6. Click the trash can to clear the current logs
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