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In the Trunks > Emails section, you can set up email notifications that will be sent whenever a fax is sent or received, on a per-DID basis. A single DID can have more than one email address associated with Fax to Email.

Super Users, Fax Admin and eFax Only users can manage Trunk Email settings. Fax Admin and eFax Only users can only set email alerts for their own users. Super Users can set alerts for any email address. See Different Types of Fax Users Explained.

How to Navigate to Trunks > Emails Section

  • Log into the eFax Portal at http://fax.sipstation.com 
     
  • Click the Trunks item in the navigation menu, then click the Emails section.

 

Setting Fax to Email

    • Pick which DID you want to set an alert for.


    • Define what email address the email should be sent to.  
      • For Admin and eFax Only users, the email address will automatically be added to the alert when you press the Add email button below. Remember, only Super Users have the ability to define "any" email address – the other two user types are restricted to using their own e-mail address.


    • Pick which types of faxes you want to receive email notifications for.
      • None- Disable notifications
      • Inbound- Receive a copy of the fax to your email address any time an inbound fax is sent to this DID
      • Outbound- Receive a copy of the fax to your email address any time an outbound fax is sent from this DID
      • Both- Receive emails for both inbound and outbound faxes for this DID


 

    • Press the Add email button to save your Fax to Email setup.

Viewing Existing Fax to Emails

Super Users can see all Fax to Emails that are set up for the whole organization.

Fax Admin users can see all Fax to Emails that are set up for any location that they have admin rights to.

eFax Only users can only see Fax to Emails that are set up for their user.

 

    • In the table below, you can view all existing Fax to Email notifications that are set up.

       
    • Press the delete icon to delete a Fax to Email notification that has been set up.



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