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In the Trunks > Auto Delete section, you can control how long to keep an archive history of inbound and outbound faxes on a per-location level or a per-DID level.

Only Super Users and Fax Admin users can manage Trunk Auto Delete settings. See Different Types of Fax Users Explained.

How to Navigate to Trunks > Auto Delete Section

  • Click the Trunks item in the navigation menu, then click the Auto Delete section.

 

Location Level Auto Delete

  • For each location, you can globally set how long faxes should be saved in the eFax Portal for viewing, on both an inbound and outbound fax basis.
    • Options are 1 to 12 months. For example, if set to 3 months, any faxes older than 3 months will be deleted from our system.


  • Press the Save global setting button when done to save your changes.

DID Level Auto Delete

  • For each DID, you can set how long faxes should be saved in the eFax Portal for viewing, on both an inbound and outbound fax basis. By default they are set to Use Global Settings which wil inherit the settings from the location settings above.
    • Options are 1 to 12 months. For example, if set to 3 months, any faxes older than 3 months will be deleted from our system.


  • Press the Save dids setting button when done to save your changes.


 


 

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