- Flexible Time-Based Call Routing
- Built-In Conference Bridge
- Fax to E-mail
- Hunt/Ring Groups
- Music on Hold
- Voicemail Blasting
- Find Me / Follow Me Calling
- Personal IVRs
- Wake Up Calls
- Support for Video Calling
- Secure Communications (SRTP/TLS)
- Announcements
- Text to Speech
- Calling Queues (ACD)
- Interactive Voice Response (IVR)
- CRM Link Module
| - Three-Way Calling Support
- Voicemail
- Voicemail to E-mail
- Caller ID Support
- Call Transfer
- Call Recording
- Do Not Disturb
- Call Waiting
- Call History / Call Detail Records
- Call Event Logging
- Speed Dials
- Caller Blacklisting
- Call Screening
| - Open Standards Support for Multiple Protocols
- SIP, IAX2, PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM
- WebRTC
- Softphone Support
- Specialty Device Support
- Door Phones
- Overhead Paging
- Strobe Alerts
- Paging Gateways
- Voice Gateways
- Failover Devices
- Desktop and Mobile Phone Support
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- Graphical Web Interface to manage and control all features protected by user name and password login credentials
- Upgrade System with Granular Control
- System Dashboards
- Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
- Localization in both GUI and Sound Files for Multiple Languages, including Italian
- Backup and Restore Utilities
- Custom Destination Administration
- Web-based Config File Management When Needed
- System Recording Management
- GUI Controls for DNS, Network Settings, and More!
- Remote reset and re-configuration options available
- Troubleshooting interface to download logs for help desk
- Access to system management via console port on appliance
| - Responsive GUI (Desktop, Tablet, and Mobile Device)
- WebRTC Softphone
- Call History (Details and Recording Playback / Download)
- Contact Management
- Presence Management
- presence control across all endpoints to indicate availability across all contact methods
- Conference Room Management with ability to send email invitations via any email client
- Settings Management
- Find Me / Follow Me
- Call Forwarding, Call Waiting, Do Not Disturb
- Call Confirmation
- Voicemail
- Visual Voicemail - Playback and Management
- Notification Options
- Greetings Management
| Connect Mobile Apps & \Desktop Apps - Connect Mobile for iOS and Android; Desktop UC for Windows and macOS
- Softphone for making and receiving calls; tied to your primary extension
- Presence, BLF
- Presence control across all endpoints to indicate availability across all contact methods
- 1:1 video calls, and integration with Sangoma Meet for video conferencing with internal and external clients without any UC tools
- Ability to integrate ‘integration email client and personal contact lists for use with above mentioned features
- Desktop apps:
- Firefox and Chrome Click to Call, Call Popups
- Click to Dial from Outlook
- Send and Receive Faxes
- Send and Receive SMS (with SIPStation SIP Service only)
- 1 User license included with each Extension license on the PBX, up to 1000 users only.
- Example a PBXact 60 comes with 60 Extension licenses, 60 desktop Users, and 60 Connect Users.
- Example a PBXact 5000 comes with 5000 Extension licenses, 1000 desktop Users, and 1000 Connect Users.
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