Page tree
Skip to end of metadata
Go to start of metadata

PBXact Premise Systems Feature Support Included in All Systems

Business FeaturesCalling FeaturesTelephony Support
  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)
  • CRM Link Module
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening
  • Open Standards Support for Multiple Protocols
  • SIP, IAX2, PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop and Mobile Phone Support
AdministrationUser Control Panel (UCP)Desktop and Mobile Integration
  • Graphical Web Interface to manage and control all features protected by user name and password login credentials
  • Upgrade System with Granular Control
  • System Dashboards
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages, including Italian
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!
  • Remote reset and re-configuration options available
  • Troubleshooting interface to download logs for help desk
  • Access to system management via console port on appliance

  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
    • presence control across all endpoints to indicate availability across all contact methods
  • Conference Room Management with ability to send email invitations via any email client
  • Settings Management
    • Find Me / Follow Me
    • Call Forwarding, Call Waiting, Do Not Disturb
    • Call Confirmation
  • Voicemail
    • Visual Voicemail - Playback and Management
    • Notification Options
    • Greetings Management

Connect Mobile Apps & \Desktop Apps

  • Connect Mobile for iOS and Android; Desktop UC for Windows and macOS
  • Softphone for making and receiving calls; tied to your primary extension
  • Presence, BLF
    • Presence control across all endpoints to indicate availability across all contact methods
  • 1:1 video calls, and integration with Sangoma Meet for video conferencing with internal and external clients without any UC tools
  • Ability to integrate ‘integration email client and personal contact lists for use with above mentioned features
  • Desktop apps:
    • Firefox and Chrome Click to Call, Call Popups
    • Click to Dial from Outlook
    • Send and Receive Faxes
    • Send and Receive SMS (with SIPStation SIP Service only)
  • 1 User license included with each Extension license on the PBX, up to 1000 users only.
    • Example a PBXact 60 comes with 60 Extension licenses, 60 desktop Users, and 60 Connect Users.
    • Example a PBXact 5000 comes with 5000 Extension licenses, 1000 desktop Users, and 1000 Connect Users.

The Base Platform includes a base of system enhanced features (see chart below)

Additional functionality can be added as needed:

  • High Availability (License Required per PBX Node)
  • Call/Contact Center Features (Enhanced Call Center Functionality)
  • Operator Panel / Wall Boards
  • Third Party Phone Support (for Non-Sangoma IP Phones)


Enhanced Features

(Known as Commercial Modules in FreePBX)

PBXact Premise

Included in Base Price

PBXact Add On Bundles
Call Center
Third Party
Phone Support

Call Recording Reports

(thumbs up)  
Class of Service(thumbs up)  
Conference Pro(thumbs up)  
EndPoint ManagerSangoma Phones Only (thumbs up) (Non Sangoma Phones)
Extension Routing(thumbs up)  
Fax Pro(thumbs up)  
Park Pro(thumbs up)  
Page Pro(thumbs up)  
Phone AppsSangoma Phones Only (thumbs up) (Non Sangoma Phones)
SysAdmin Pro(thumbs up)  
User Control Panel Device ManagementSangoma Phones Only (thumbs up) (Non Sangoma Phones)
Voicemail Notify(thumbs up)  
Voicemail Reports(thumbs up)  
XMPP Pro(thumbs up)  
Advanced Recovery Purchased as Yearly Add On  
Operator Panel XactView 20 PackPurchased as a Add On   
Operator Panel XactView Queue LicensePurchased as a Add On    
Zulu UC Desktop Application(thumbs up) Max 1000 users  
Appointment Reminder (thumbs up) 
Broadcast (thumbs up) 
Caller ID Management (thumbs up) 
Outbound Call Limiting (thumbs up) 
PIN Set Pro (thumbs up) 
Queue Pro (Includes Queue Call Backs) (thumbs up) 
Queue Reporting (thumbs up) 
Web CallBack (thumbs up) 
CRM Link Module(thumbs up)  
Queue WallBoardPurchased as Yearly Add On

Sangoma Property Management (SPM)Purchased as Yearly Add On

Call AccountingPurchased as Yearly Add On

  • No labels