PBXact Features

• Flexible Time-Based Call Routing
• Built-In Conference Bridge
• Fax to E-mail
• Hunt/Ring Groups
• Music on Hold
• Voicemail Blasting
• Find Me / Follow Me Calling
• Personal IVRs
• Wake Up Calls
• Support for Video Calling
• Secure Communications (SRTP/TLS)
• Announcements
• Text to Speech
• Calling Queues (ACD)
• Interactive Voice Response (IVR)
• CRM Link Module

• Three-Way Calling Support
• Voicemail
• Voicemail to E-mail
• Caller ID Support
• Call Transfer
• Call Recording
• Do Not Disturb
• Call Waiting
• Call History / Call Detail Records
• Call Event Logging
• Speed Dials
• Caller Blacklisting
• Call Screening

• Open Standards Support for Multiple Protocols
• SIP, IAX2, PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM
• WebRTC
• Softphone Support
• Specialty Device Support
• Door Phones
• Overhead Paging
• Strobe Alerts
• Paging Gateways
• Voice Gateways
• Failover Devices
• Desktop and Mobile Phone Support

• Upgrade System with Granular Control
• System Dashboards
• Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
• Localization in both GUI and Sound Files for Multiple Languages
• Backup and Restore Utilities
• Custom Destination Administration
• Web-based Config File Management When Needed
• System Recording Management
• GUI Controls for DNS, Network Settings, and More!

• Responsive GUI (Desktop, Tablet, and Mobile Device)
• WebRTC Softphone
• Call History (Details and Recording Playback / Download)
• Contact Management
• Presence Management
• Conference Room Management
• Settings Management
  • Find Me / Follow Me
  • Call Forwarding, Call Waiting, Do Not Disturb
  • Call Confirmation
• Voicemail
  • Visual Voicemail - Playback and Management
  • Notification Options
  • Greetings Management

Connect Mobile Apps & Zulu UC Desktop Apps

• Connect Mobile for iOS and Android; Zulu UC for Windows and macOS
• Softphone for making and receiving calls; tied to your primary extension
• Presence, BLF
• 1:1 video calls, and integration with Sangoma Meet for video conferencing
• Desktop apps:
  • Firefox and Chrome Click to Call, Call Popups
  • Click to Dial from Outlook
  • Send and Receive Faxes
  • Send and Receive SMS (with SIPStation SIP Service only)
• 1 User license included with each Extension license on the PBX, up to 1000 users only.
  
  • Example a PBXact 60 comes with 60 Extension licenses, 60 Zulu Users, and 60 Connect Users.
  • Example a PBXact 5000 comes with 5000 Extension licenses, 1000 Zulu Users, and 1000 Connect Users.

The Base Platform includes a base of system enhanced features (see chart below)

Additional functionality can be added as needed:

• High Availability (License Required per PBX Node)
• Call/Contact Center Features (Enhanced Call Center Functionality)
• Operator Panel / Wall Boards
• Third Party Phone Support (for Non-Sangoma IP Phones)

Call Recording Reports