Page tree
Skip to end of metadata
Go to start of metadata

Overview

The Voicemail Key on the phone can be set to use the Phone Apps Voicemail or the standard audio voicemail.

Setting Voicemail Key type

  • Go into End Point Manager in your PBX and select the Sangoma brand in the menu.


 

  • Click on the template in End Point Manager that you want to modify.

 
 

  • Click on the Options menu tab at the top
     

  • Select the option you prefer
    • Voicemail Application - Uses the Phone Apps voicemail app.  Allows you to selectively choose which voicemail you want to listen to, see time/date and delete voicemails in any order.
    • Standard Voicemail - Uses the native voicemail application.

  • You now need to update the phone configuration file. The three options at the bottom of the template are:


    • Save Template- This will only save your changes into the PBX database. It will not write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager.
    • and Rebuild Configs- This will save your changes to the PBX Database and will also write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager. The phones will need to be rebooted in order to retrieve the changes.
    • and Force Update- This will do both the "Save Template" and the "and Rebuild Configs" options above, and it will also immediately update any phones that are mapped to use this template and currently registered to the PBX, with no need to reboot the phones.
  • No labels