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Overview

Dial Now Timeout specifies the delay before the phone tries to match a dial pattern.  This option is useful when you have specific dial patterns that overlap, for instance NXXXXXX and NXXNXXXXXX.

Setting Dial Now Timeout

  • Go into End Point Manager in your PBX and select the Sangoma brand in the menu.


 

  • Click on the template in End Point Manager that you want to modify.

 
 

  • Click on the Options menu tab at the top
     

  • Dial Now Timeout is a numeric field, in seconds.  In the image below, the phone will wait 2 seconds from the last key press to try and match a dial pattern.  After 2 seconds, if the number matches a dial pattern, the call will be placed. If it does not, the phone will wait for more digits. ***Note that the "Dial Entry Timeout" must be set to something other than "0" if you want the phone to dial the matched dial pattern.
  • You now need to update the phone configuration file. The three options at the bottom of the template are:


    • Save Template- This will only save your changes into the PBX database. It will not write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager.
    • and Rebuild Configs- This will save your changes to the PBX Database and will also write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager. The phones will need to be rebooted in order to retrieve the changes.
    • and Force Update- This will do both the "Save Template" and the "and Rebuild Configs" options above, and it will also immediately update any phones that are mapped to use this template and currently registered to the PBX, with no need to reboot the phones.
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