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Certification of Manufactures

CertifiedMeaningSupport in EPM
Yes
  • Certified Manufactures have joined the FreePBX Eco System Partner program and pay a yearly fee to have FreePBX Certify their devices and provide direct support to Customers on FreePBX systems.
  • The Manufacture has access to the FreePBX Dev team for any issues that may arise using their devices with FreePBX. Whenever possible you should only user Certified Manufactures with your FreePBX System.
  • New features inside EPM will only be generally added to Certified Manufactures phones.
  • Support and features for these Manufactures inside EPM will be greater than non Certified Manufactures.
  • Test Ability to Transfer calls and put them on Hold and Conference
  • BLF button support if supported by Manufacture with Asterisk.
  • Support included from the Sangoma Support team as long as EPM is covered under an X6Uactive maintenance renewal. Support is limited to basic assistance on answering question but not in the actual setup or configuration of your devices.
No
  • Non-certified Manufactures have decided either not to Join the FreePBX Eco System Partner Program or have not renewed their Certification with us for their devices.
  • We are not able to provide support on their devices and the devices will receive only basic support in EPM for features and no guarantee on the usability of the devices with EPM. Use of Non Certified Devices are at your own risk.
  • Basic Provisioning Support only to get the phone to register with the PBX and make and receive calls.
  • If a bug is found with the ability to use the device while using EPM to configure the device we will put the bug report into triage and if its trivial fix it will be queued up into a future sprint to get resolved. The decision on what bugs get fixed or are closed as will not be fixed is up to the sole discretion of Sangoma.
  • No features generally added to EPM for these devices.
  • No support from the Sangoma Support team for these devices. You are on your own.


For each device we define the level of support (Supported Level) the device has. See table below for full explanation.

IndexTested Level - Meaning
TestedThe device is tested using the EPM in our labs and found to handle basic provisioning. Such as making and receiving calls.
Not TestedThe device is added to EPM and the configs should work but we have not actually tested in our labs provisioning the device and can not guarantee it will even provision nor do we have a requirement to provide free support to make it work
Keep in mind, certified and tested is independent from the Phone Apps support for the device. To check Phone Apps support see → Phone Apps-Supported Devices 

Below is a table outlining the Notes for any device that has a notation in the Notes column

IndexNotes - Meaning
*1Requires Bootrom 4.4 or better to be loaded on the device prior to using it with EPM
*2Requires SIP Firmware 8.2 or greater to be loaded on the device prior to using it with EPM
*3Requires uploading the config file that EPM generates into the phone manually
*4Requires SIP Firmware 8.7 or greater to be loaded on the device prior to using it with EPM
*5

Does not require purchasing EPM license for these devices.

*6Product end-of-life / replaced

 

 

Sangoma Devices. These devices do not require the purchase of End Point Manager License on your PBX.
ManufactureModelCertified DeviceTested Level

Device

Admin Guide

Background

Image Support

Notes
Sangomas205YesTestedGuideNo*5 *6
Sangomas206YesTestedGuideNo*5
Sangomas300YesTestedGuide

No

*5 *6
Sangomas305YesTestedGuideNo*5
Sangomas400YesTestedGuideNo*5
Sangomas405YesTestedGuideNo*5 *6
SangomaS406YesTestedGuideNo*5
Sangomas500YesTestedGuide

Yes

*5
Sangomas505YesTestedGuideYes*5
Sangoma

s700

YesTestedGuideYes*5 *6
Sangomas705YesTestedGuideYes*5
SangomaEXP100YesTested


SangomaVega 50-4FXSYesTestedGuideN/A*5 *6
SangomaVega 50-8FXSYesTestedGuideN/A*5 *6
SangomaVega 60-4FXSYesTestedGuideN/A*5
SangomaVega 60-8FXSYesTestedGuideN/A*5
SangomaVega 60-4FXS & 4FXOYesTestedGuideN/A*5
SangomaVega 3000-24FXSYesTestedGuideN/A*5
SangomaVega 5000-24FXSYesTestedGuideN/A*5
SangomaVega 5000-50FXSYesTestedGuideN/A*5
Digium/SangomaD40YesTested GuideYes 
Digium/SangomaD45YesTestedGuide  Yes 
Digium/SangomaD50YesTested Guide  Yes 
Digium/SangomaD60YesTested Guide 
Yes 
Digium/SangomaD62YesTested Guide 
Yes 
Digium/SangomaD65YesTested Guide 
Yes 
Digium/SangomaD70YesTested Guide  Yes 
Digium/SangomaD80YesTested


Digium/SangomaP310YesTestedGuide  Yes
Digium/SangomaP315YesTestedGuide  Yes
SangomaEXP150YesTested


SangomaP320YesTested
Yes
SangomaP325YesTested
Yes
SangomaP330YesTested
Yes
SangomaP370YesTested
Yes



 

3rd Party Devices Below and require the purchase of End Point Manager license on your PBX
ManufactureModelCertified DeviceTested Level

Device

Admin Guide

Background

Image Support

Notes
Aastra480iNoTested Guide

N/A

 
Aastra480i CTNoTested Guide

N/A

 
Aastra6730iNoTestedGuideN/A 
Aastra6731iNoTestedGuideN/A 
Aastra6735iNoTestedGuideN/A 
Aastra6737iNoTestedGuideN/A 
Aastra6739iNoTestedGuideYes 
Aastra6751iNoTested GuideN/A 
Aastra6753iNoTestedGuideN/A 
Aastra6755iNoTestedGuideN/A 
Aastra6757iNoTestedGuideN/A 
Aastra6757i CTNoTestedGuideN/A 
Aastra6863iNoTested N/A 
Aastra6865iNoTested N/A 
Aastra6867iNoTested Yes 
Aastra6869iNoTested Yes 

Aastra

9112iNoTested GuideN/A 
Aastra9133iNoTested GuideN/A 
Aastra9143iNoTestedGuideN/A 
Aastra9480iNoTestedGuideN/A 
Aastra9480i CTNoTestedGuideN/A 
AastraMBU400NoTestedGuideN/A 
Aastra670NoTestedN/AN/A 
Aastra675NoTestedN/AN/A 
AastraS850iNoTested N/A*3
Algo8028NoTested GuideN/A 
Algo8180NoTested GuideN/A 
ANDIP SpeakerNoTested N/AN/A 
Audio Codes310HDNoTested GuideN/A 
Audio Codes320HDNoTested GuideN/A 
Audio Codes420HDNoTestedGuideN/A 
Audio Codes430HDNoTestedGuideN/A 
Audio Codes440HDNoTestedGuideN/A 
Cisco Enterprise6921NoNot TestedGuideNo*2
Cisco Enterprise7911NoNot TestedGuideNo*2
Cisco Enterprise7912NoNot TestedGuideNo*2
Cisco Enterprise7931NoNot TestedGuideNo*2
Cisco Enterprise7940NoTestedGuideNo*4
Cisco Enterprise7941NoNot TestedGuideNo*2
Cisco Enterprise7942NoNot TestedGuideNo*2
Cisco Enterprise7945NoNot TestedGuideNo*2
Cisco Enterprise7960NoTestedGuideNo*4
Cisco Enterprise7961NoNot TestedGuideNo*2
Cisco Enterprise7962NoTestedGuideNo*2
Cisco Enterprise7965NoNot TestedGuideNo*2
Cisco Enterprise7975NoTestedGuide No*2
Cisco Enterprise9951NoTestedGuide No*2
Cisco Enterprise9971NoNot Tested No*2
CiscoSPA 301NoTested GuideN/A 
CiscoSPA 303NoTested Guide

Yes

 
CiscoSPA 501GNoTested GuideYes 
CiscoSPA 502GNoTested GuideYes 
CiscoSPA 504GNoTested GuideYes 
CiscoSPA 508GNoTested GuideYes 
CiscoSPA 509GNoTested EPM-Supported DevicesYes 
CiscoSPA 512GNoTestedGuideYes 
CiscoSPA 514GNoTested GuideYes 
CiscoSPA 525GNoTestedGuideYes 
CiscoSPA 525G2NoTested GuideYes 
CiscoSPA 901NoTested GuideNo 
CiscoSPA 921NoTested GuideNo 
CiscoSPA 922NoTested GuideNo 
CiscoSPA 941NoTested GuideNo 
CiscoSPA 942NoTested GuideYes 
CiscoSPA 962NoTested GuideN/A 
CiscoSPA 500SNoTested N/AN/A 
CiscoSPA 500DSNoTestedN/AN/A 
CiscoPAP2NoTested Guide N/A 
CiscoSPA 112NoTested Guide   N/A 
CiscoSPA 122NoTested Guide   N/A 
CiscoSPA 232DNoTestedGuide   N/A 
CiscoSPA 2102NoTested Guide   N/A 
CiscoSPA 3102NoTested Guide   N/A 
CiscoSPA 8000NoTested Guide   N/A 
CortelcoC56PNoTestedGuideN/A 
CortelcoC58PNoTestedGuide  N/A 
CortelcoC60NoTestedGuide  N/A 
CortelcoC62NoTestedGuide  N/A 
CortelcoC10NoTestedGuide  N/A 
CyberDataCall-Button-V2NoTested GuideN/A 
CyberDataCeiling-Speaker-V2NoTested Guide N/A 
CyberDataEmergency-Indoor-Intercom-V3NoTested Guide N/A 
CyberDataIndoor-Intercom-V3NoTested Guide N/A 
CyberDataIndoor Keypad-Intercom-V2NoTested Guide N/A 
CyberDataOffice-Ringer-V2NoTested Guide N/A 
CyberDataOutdoor-Intercom-V2NoTested Guide N/A 
CyberDataOutdoor-Intercom-V3No Tested Guide N/A 
CyberDataOutdoor-Keypad-Itcm-V3No Tested Guide N/A 
CyberDataPager-Adapter-V2NoTestedGuide N/A 
CyberDataPager-Gateway-V2NoTested Guide N/A 
CyberDataPager-Server-V3NoTested Guide N/A 
CyberDataPaging-Amplifier-V2NoTested Guide N/A 
CyberDataStrobe-V2NoTested Guide N/A 
CyberDataTalkback-Ceiling-Speaker-V3No Tested Guide N/A 
CyberDataZone-Controller-V3No Tested Guide N/A 
FanvilX210No
TestedGuideYes
FanvilX4UNoTestedGuideYes
FanvilX6UNoTestedGuideYes
FanvilV62NoTestedGuideN/A
FanvilV64NoTestedGuideYes
FanvilV65NoTestedGuideYes
FanvilV67NoTestedGuideYes
FanvilH3WNoTestedGuideN/A
FanvilH2UNoTestedGuideN/A
FanvilH5WNoTestedGuideYes
FanvilX301PNoTestedGuideN/A
FanvilX301WNoTestedGuideN/A
FanvilX303GNoTestedGuideYes
FanvilX303PNoTestedGuideYes
FanvilX303WNoTestedGuideYes
GrandstreamDP715YesTested GuideN/A 
GrandstreamDP750YesTestedGuideN/A
GrandstreamGXP-285NoTested Guide  N/A 
GrandstreamGXP-1105NoTested Guide  N/A 
GrandstreamGXP-1160NoTested Guide  N/A 
GrandstreamGXP-1165NoTested Guide  N/A 
GrandstreamGXP-1200NoTested Guide  N/A 
GrandstreamGXP-1400NoTested Guide  Yes 
GrandstreamGXP-1405NoTested Guide  Yes 
GrandstreamGXP-1450NoTested Guide  Yes 
GrandstreamGXP-1610Yes Tested GuideYes 
GrandstreamGXP-1615Yes Tested GuideYes 
GrandstreamGXP-1620Yes Tested GuideYes 
GrandstreamGXP-1625Yes Tested GuideYes 
GrandstreamGXP-1628Yes Tested GuideYes 
GrandstreamGXP-1630YesTestedGuideYes 
GrandstreamGXP-1760YesTestedGuideYes
GrandstreamGXP-1780YesTestedGuideYes
GrandstreamGXP-2000NoTested Guide  Yes 
GrandstreamGXP-2100NoTested Guide  Yes 
GrandstreamGXP-2110NoTested Guide  Yes 
GrandstreamGXP-2120YesTested Guide  Yes 
GrandstreamGXP-2130YesTestedGuide  No 
GrandstreamGXP-2135YesTestedGuide  No 
GrandstreamGXP-2140YesTestedGuide No 
GrandstreamGXP-2160YesTestedGuide No 
GrandstreamGXP-2170YesTestedGuide No 
GrandstreamGXP-2124NoTested Guide  Yes 
GrandstreamGXP-2200NoTested Guide  Yes 
GrandstreamGXV-3140NoTested Guide  Yes 
GrandstreamGXV-3175NoTested Guide  Yes 
GrandstreamGXV-3240YesTestedGuide  Yes 
GrandstreamGXV-3275YesTestedGuide  Yes 
GrandstreamGXW-4004NoTested Guide  N/A 
GrandstreamGXW-4008NoTested Guide  N/A 
GrandstreamGXW-4216NoTestedGuide  N/A 
GrandstreamGXW-4224NoTestedGuide  N/A 
GrandstreamGXW-4232NoTestedGuide  N/A 
GrandstreamGXW-4248NoTestedGuide  N/A 
GrandstreamHT-286NoTested Guide  N/A 
GrandstreamHT-502NoTested Guide  N/A 
GrandstreamHT-503NoTested Guide  N/A 
GrandstreamHT-701NoTested Guide  N/A 
GrandstreamHT-702NoTested Guide  N/A 
GrandstreamHT-704NoTested Guide  N/A 
GrandstreamHT-801YesTestedGuideN/A
GrandstreamHT-802YesTestedGuideN/A
GrandstreamHT-812YesTestedGuideN/A
GrandstreamHT-814YesTestedGuideN/A
GrandstreamEM-GXP2000NoTested N/AN/A 
GrandstreamEM-GXP2020NoTestedN/AN/A 
GrandstreamEM-GXP2200YesTestedN/AN/A 
GrandstreamGXV-3601No Tested Guide  N/A 
GrandstreamGXV-3601LLNo Tested Guide  N/A 
GrandstreamGXV-3601HDNo Tested Guide  N/A 
GrandstreamGXV-3610HDNo Tested Guide  N/A 
GrandstreamGXV-3611LLNoTestedGuide  N/A 
GrandstreamGXV-3611HDNoTestedGuide  N/A 
GrandstreamGXV-3615NoTestedGuide  N/A 
GrandstreamGXV-3615WNoTestedGuide  N/A 
GrandstreamGXV-3615WPHDNoTestedGuide  N/A 
GrandstreamGXV-3651FHDNoTestedGuide  N/A 
GrandstreamGXV-3662HDNoTestedGuide  N/A 
GrandstreamGXV-3662FHDNoTestedGuide  N/A 
GrandstreamGXV-3672HDNoTestedGuide  N/A 
GrandstreamGXV-3672FHDNoTestedGuide  N/A 
GrandstreamGRP2612NoTestedN/AYes
GrandstreamGRP2613NoTestedN/AYes
GrandstreamGRP2614NoTestedN/AYes
GrandstreamGRP2615NoTestedN/AYes
GrandstreamGRP2616NoTestedN/AYes
GrandstreamGRP2624NoTestedN/AYes
GrandstreamGRP2634NoTestedN/AYes
GrandstreamGRP2670NoTestedN/AYes
Grandstream

HT-818

NoTestedN/AN/A
H-TekUC802PYesTested No 
H-TekUC803PYesTested No 
H-TekUC804PYesTested No 
H-TekUC806PYesTested No 
H-TekUC840PYesTested Yes 
H-TekUC842YesTested Yes 
H-TekUC860PYesTested Yes 
H-TekUC862YesTested Yes 
H-TekUC40YesTested N/A 
H-TekUC902YesTested
No
H-TekUC903YesTested
No
H-TekUC923YesTested
Yes
H-TekUC924YesTested
Yes
H-TekUC926YesTested
Yes
IncomICW-1000GYesTested N/A 
IncomWPU-7800NoNot Tested N/A 
KonftelKT300IPNoTested No 
MitelM-5212NoNot Tested

Guide

No 
MitelM-5215NoNot TestedGuide  No 
MitelM-5220NoNot TestedGuide  No 
MitelM-5224NoNot TestedGuide  No 
MitelM-5304NoNot TestedGuide  No 
MitelM-5312NoNot TestedGuide  No 
MitelM-5320NoNot TestedGuide  No 
MitelM-5324NoNot TestedGuide  No 
MitelM-5330NoNot TestedGuide  No 
MitelM-5340NoNot TestedGuide  No 
MitelM-5360NoNot TestedGuide  No 
MocetIP3032NoTestedGuideN/A 
MocetIP3062NoTestedGuide  N/A 
MocetIP3062HDNoTestedGuide  N/A 
MocetIP3072NoTestedGuide  N/A 
MocetIP3092NoTestedGuide  N/A 
ObihaiOBi100NoTestedGuide 
N/A 
ObihaiOBi110NoTestedGuide    N/A 
ObihaiOBi200NoTestedGuide    N/A 
ObihaiOBi202NoTestedGuide    N/A 
ObihaiOBi300NoTestedGuide    N/A 
ObihaiOBi302NoTestedGuide    N/A 
ObihaiOBi504NoTestedGuide    N/A 
ObihaiOBi508NoTestedGuide    N/A 
ObihaiOBi544NoTestedGuide    N/A 
ObihaiOBi1022NoTestedGuideN/A
ObihaiOBi1032NoTestedGuide    N/A 
ObihaiOBi1062NoTestedGuide     N/A 
PanasonicKX-TGP500NoTestedGuideN/A 
PanasonicKX-TGP550NoTestedGuide  N/A 
PanasonicKX-UT113NoTestedGuide  N/A 
PanasonicKX-UT123NoTestedGuide  N/A 
PanasonicKX-UT133NoTestedGuide  N/A 
PanasonicKX-UT136NoTestedGuide  N/A 
PanasonicKX-UT248NoTestedGuide  N/A 
PanasonicKX-UT670NoTestedGuide  Yes 
PanasonicKX-UTG3008NoTestedGuide  Yes 
Phoenix AudioQuattro3NoTestedGuideN/A 
Phoenix AudioSpiderNoTestedGuide  N/A 
PolycomIP301NoTestedGuideN/A 
PolycomIP320NoTestedGuide  N/A*1
PolycomIP321NoTestedGuide  N/A*1
PolycomIP330NoTestedGuide  N/A*1
PolycomIP331NoTestedGuide  N/A*1
PolycomIP335NoTestedGuide  N/A*1
PolycomIP430NoTestedGuide  No 
PolycomIP450NoTestedGuide  Yes*1
PolycomIP501NoTestedGuide  N/A 
PolycomIP550NoTestedGuide  Yes*1
PolycomIP560NoTestedGuide  Yes*1
PolycomIP601NoTestedGuide  N/A 
PolycomIP650NoTestedGuide  Yes*1
PolycomIP670NoNot TestedGuide  Yes*1
PolycomIP4000NoTestedGuide  N/A 
PolycomIP5000NoTestedGuide  N/A*1
PolycomIP6000NoTestedGuide  N/A*1
PolycomIP7000NoTestedGuide  N/A*1
PolycomVVX300NoTestedGuide  Yes*1
PolycomVVX310NoTestedGuide  Yes*1
PolycomVVX400NoTestedGuide  Yes*1
PolycomVVX410NoTestedGuide  Yes*1
PolycomVVX500NoTestedGuide  Yes*1
PolycomVVX600NoTestedGuide  Yes*1
PolycomVVX1500NoTestedGuide  Yes*1
PolycomBEMNoTestedN/AYes*1
PolycomEXP-VVXNoTestedN/AYes*1
PolycomEXP-Color VVXNoTestedN/AYes*1
PolycomVVX601 NoNot Tested


PolycomVVX501 NoNot Tested


PolycomVVX450 NoNot Tested


PolycomVVX401 NoNot Tested


PolycomVVX411 NoNot Tested


PolycomVVX350 NoNot Tested


PolycomVVX301 NoNot Tested


PolycomVVX311 NoNot Tested


PolycomVVX150NoNot Tested


PolycomVVX250NoNot Tested


Snom300YesTestedGuideN/A 
Snom320YesTestedGuide  N/A 
Snom360YesTestedGuide  Yes 
Snom370YesTestedGuide  Yes 
Snom710YesTestedGuide  N/A 
Snom715YesTestedGuide  N/A 
Snom720YesTestedGuide  N/A 
Snom760YesTestedGuide  Yes 
Snom820YesTestedGuide  Yes 
Snom821YesTestedGuide  Yes 
Snom870YesTested Guide  Yes 
SnomM325YesTested 
N/A
SnomM700YesTested 
N/A
SnomM900Yes

N/A
SnomM9YesTested Guide  N/A 
SnomMeeting PointYesTested Guide  N/A 
SnomPaging Gateway PA1YesTested Guide  N/A 
SnomD120YesTested


SnomD315Yes



SnomD335YesTestedGuide

SnomD345Yes



SnomD375Yes



SnomD385YesTestedGuide

SnomD715YesTested Guide  N/A 
SnomD717YesTested


SnomD725YesTested Guide  N/A 
SnomD735YesTested


SnomD765YesTested Guide  
 
SnomD785YesTested


SnomExpD7Yes

N/A
SnomExpD7CYes

N/A
SnomD862YesTested


UnidenEXP1240BNoTestedGuideN/A 
VTechVSP715YesTested N/A 
VTechVSP725YesTested N/A 
VTechVSP726YesTested N/A 
VTechVSP735YesTested N/A 
VTechVSP736YesTested N/A 
VTechVSP600YesTested N/A 
VTechVCS754YesTested N/A 
XorcomXP0100P

No

TestedGuideN/A 
XorcomXP0120PNoTestedGuideN/A 
XorcomExpansion ModuleNoTestedN/AN/A 
YealinkCP860YesTestedGuideN/A 
YealinkCP920YesTestedGuide

YealinkCP960YesTestedGuide

YealinkT18PNoTestedGuideN/A 
YealinkT19PYesTestedGuideN/A 
YealinkT20PYesTestedGuide  N/A 
YealinkT21PYesTestedGuide  N/A 
YealinkT21 E2YesTestedGuide  N/A 
YealinkT21P E2YesTestedGuide  N/A 
YealinkT22PYesTestedGuideN/A 
YealinkT23GYesTestedGuide  N/A 
YealinkT26PYesTestedGuideN/A 
YealinkT27PYesTestedGuide  N/A 
YealinkT27GYesTestedGuide  NA
YealinkT28PYesTestedGuideN/A 
YealinkT29GYesTestedGuide  Yes 
YealinkT32GYesTestedGuide  Yes 
YealinkT38GYesTestedGuide  Yes 
YealinkT40PYesTestedGuide  Yes
YealinkT41PYesTestedGuide Yes 
YealinkT41SYesTestedGuide Yes 
YealinkT42GYesTestedGuide  Yes 
YealinkT42SYesTestedGuide  Yes 
YealinkT46GYesTestedGuide  Yes 
YealinkT46SYesTestedGuide  Yes 
YealinkT48GYesTestedGuide  Yes 
YealinkT48SYesTestedGuide  Yes 
YealinkT54SYesTestedGuideYes
YealinkT58VYesTestedGuideYes
YealinkVP-2009

No

TestedGuide  N/A 
YealinkVP-530NoTestedGuide  N/A 
YealinkW52PYesTestedGuide  N/A 
YealinkW56PYesTestedGuideN/A 
YealinkW60BYesTestedGuideN/A
YealinkT46UYesTestedGuideN/A
YealinkT53WYesTestedGuideN/A
YealinkT54WYesTestedGuideN/A
YealinkT57WYesTestedGuideN/A
YealinkT58A-CAMYesTestedGuideN/A
YealinkVP59YesTestedGuideN/A
YealinkT31P

Yes

TestedGuideN/A
YealinkT43UYesTestedGuideN/A
YealinkEXP50YesTestedGuideN/A
YealinkEXP43NoNot Tested
N/A 
YealinkT48UNoNot Tested
Yes
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