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  • Report exposed to Sangoma Certified Resellers and Customers.
  • This will show all payments and Credit Memos you have made to Sangoma but have not been applied to invoices yet.
    • Usually is caused by over payments or pre-payments on a order that has not invoice yet or Credit Notes being added to your account.

  • Go to the Reports Section of the Sangoma Portal and click on List.

  • Locate the Accounting-Unapplied Payments and click on the View icon

  • You will now see all the payments and Credit Notes that have amounts left that have not been assigned to a invoice(s) yet.
    • You will see the total Payment Amount and what portion has been applied to invoices already along with Remaining Balance yet.

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