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General Issues: Troubleshooting

    NSV-MG_ClearOS_logo.png

     

    Binary Version:

    1. Why don't I have access to the NSG web gui
    2.  " sh: chkconfig: not found" is repeated in the Linux command line

     

     

    Why don't I have access to the NSG web gui

    If you cannot access the NSG webgui, verify:

    1. you are accessing port 8888 in your browser
      -> http://<nsg-ip-address>:8888
    2. The NSG Web service is running
      -> service nsg-webgui start
    3. Firewall not preventing access
      -> /etc/init.d/iptables stop (redhat)
    4. no other service is using port 8888 on system
      -> netstat -nlp
      (kill any process using port 8888, at your discretion)

      TARBALL USERS:
    5. libssh2 is installed
      -> yum install libssh2 (redhat)
      -> apt-get install libssh2 (debian/ubuntu)
      or
      download: http://www.libssh2.org/download/

     " sh: chkconfig: not found" is repeated in the Linux command line

    You system is missing chkconfig.  This is a typical scenario in Debian/ubuntu installations.
    Install chkconfig by:
    -> apt-get install chkconfig  (Debian/ubuntu)