FreeSWITCH/FreeTDM Troubleshooting information

    Please send the following:

    • Enable all logging in Freeswitch
      You should have this line in /usr/local/freeswitch/conf/autoload_configs/logfile.conf.xml:
      <map name="all" value="debug, info, notice, warning, err, crit, alert" /> 
    • wanrouter version
    • wanrouter restart (requires FreeSWITCH stopped)
    • /var/log/messages (including a sample of wanrouter restart)
    • /usr/local/freeswitch/log/freeswitch.log (after Freeswitch is started)
    • /usr/local/freeswitch/log/freeswitch.log (after the issue occured) 
    • wanrouter hwprobe verbose
    • wanrouter status
    • ps fax | grep sangoma
    • /etc/wanpipe/wanpipeX.conf (where X is the wanpipe number) for each interface
    • /usr/local/freeswitch/conf/freetdm.conf
    • /usr/local/freeswitch/conf/autoload_configs/freetdm.conf.xml 
    • ifconfig (create 3 samples spaced a few seconds a part)
    • cat /proc/interrupts (create 3 samples spaced a few seconds a part)
    • version of libsng_isdn or libsng_ss7 (if PRI/BRI or SS7)