BRI Troubleshooting Information (a500/B700)

    Please send the following:

    • Set verbose=5 in /etc/wanpipe/smg_bri.conf
    • wanrouter version
    • wanrouter restart (requires Asterisk stopped)
    • smg_ctrl restart
    • /var/log/messages (including a sample of wanrouter restart)
    • /var/log/sangoma_mgd.log
    • /var/log/sangoma_bri.log
    • wanrouter hwprobe verbose
    • wanrouter status
    • ps fax | grep sangoma
    • /etc/wanpipe/wanpipeX.conf (where X is the wanpipe number) for each interface
    • /etc/wanpipe/smg_bri.conf
    • /etc/asterisk/woomera.conf
    • asterisk -rx "woomera default version"  
    • ifconfig (create 3 samples spaced a few seconds a part)
    • cat /proc/interrupts (create 3 samples spaced a few seconds a part)